This Privacy Policy ("Policy") describes how Zapptive ("Company," "we," "us," or "our") collects, uses, and protects the personal information of users ("user," "you," or "your") when you access or use our software service ("Service"). By using the Service, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
1.1. Personal Information: We may collect personal information that you voluntarily provide to us when you create an account, use certain features of the Service, or communicate with us. This may include your name, email address, contact information, and any other information you choose to provide.
1.2. Usage Data: We may collect information about your interaction with the Service, including your IP address, device information, browser type, and operating system. This information is collected automatically through cookies, log files, and similar technologies.
2.1. Provide and Improve the Service: We may use the collected information to deliver, personalize, and improve the Service, including providing customer support, troubleshooting, and managing user preferences.
2.2. Communication: We may use your contact information to communicate with you about the Service, respond to your inquiries, send you administrative messages, and provide you with important updates or information.
2.3. Analytics and Aggregated Data: We may aggregate and anonymize the collected information to generate statistical and analytical insights that help us understand how users interact with the Service. This aggregated data does not personally identify you and may be used for research or reporting purposes.
2.4. Compliance and Legal Obligations: We may use the collected information to comply with applicable laws, regulations, and legal processes, or to protect our rights, privacy, safety, or property, as well as that of our users.
3.1. Service Providers: We may share your personal information with third-party service providers who assist us in operating, providing, or improving the Service. These service providers are authorized to use your information solely for the purposes of performing services on our behalf.
3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
3.3. Legal Requirements: We may disclose your personal information if required to do so by law, or in the good faith belief that such action is necessary to comply with applicable laws or respond to valid legal requests or protect our rights or safety.
We take reasonable measures to protect the security of your personal information and implement appropriate technical and organizational measures to safeguard it against unauthorized access, disclosure, alteration, or destruction.
5.1. Account Information: You may review, update, or delete your account information by logging into your account settings or by contacting us directly.
5.2. Communications: You may opt-out of receiving promotional emails or other communications from us by following the instructions provided in those emails or contacting us directly. Please note that even if you opt-out of receiving such communications, we may still send you non-promotional messages regarding your account or the Service.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will undertake reasonable efforts to promptly delete such information.
We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective upon posting the updated Policy on our website. Your continued use of the Service after the posting of the updated Policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at team@zapptive.com.
